Privacy Policy

Last updated: September 26, 2026

Shenzhen Tianqin Electronics Co., Ltd. ("TQ Power", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you voluntarily provide it:

• Name and contact details (email, phone number)
• Company name and job title
• Business address
• Product inquiries and communication records
• Payment information (for orders)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Respond to your inquiries and provide customer support
• Process and fulfill orders
• Send product updates and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and security threats

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Consent: You have given clear consent for us to process your data
• Contract: Processing is necessary for a contract we have with you
• Legitimate Interest: Processing is necessary for our legitimate business interests
• Legal Obligation: Processing is necessary to comply with the law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations (payment processors, shipping companies)
• Business partners with your consent
• Legal authorities when required by law

5. International Data Transfers

As a global business, your information may be transferred to and processed in countries other than your own, including China. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at johnzh26@tianqinsz.com.

8. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. We use:

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand website usage
• Marketing cookies: Used to deliver relevant advertisements

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact:

13. EU Representative (GDPR Article 27)

For users in the European Union, our EU representative can be contacted at:

[EU Representative Contact Information - To be provided]

14. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Say no to the sale of personal information
• Access and delete personal information

To exercise these rights, please contact us using the information above.